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ZEUS Consulting · Senior Expert

Aristotelis Livanios

Senior Expert – Banking, Digital Financial Services & Customer Experience

Areas of focus

  • Banking & financial services
  • Digital transformation & FinTech
  • Customer experience & service delivery
  • European & international projects

Professional profile

Banking expertise shaped by four decades of transformation.

Aristotelis Livanios is a senior banking and financial-services professional with more than four decades of experience in banking operations, digital transformation, alternative delivery channels, customer service, sales management and corporate banking.

He has held senior managerial and advisory positions at Citibank, Aspis Bank, Hellenic Postbank and Eurobank. His career includes the design and implementation of ATM networks, telephone banking, call-centre operations, internet banking and direct banking services.

As Director of Sales, Alternative Channels & Large Corporate Clients at Hellenic Postbank, he was involved in projects with government ministries, corporate-client solutions, internet banking and ATM-network development.

His expertise is particularly relevant to digital financial services, FinTech transformation, customer experience, financial-sector modernisation, corporate banking, public-sector financial projects and technology-enabled service delivery.

Areas of expertise

Practical insight across the financial services value chain.

Banking & Financial ServicesDigital Banking TransformationFinTech & Digital Financial ServicesAlternative Banking ChannelsInternet & Online BankingATM NetworksTelephone & Direct BankingCall Centre OperationsCustomer ExperienceCorporate BankingLarge Corporate ClientsSales StrategyFinancial Product DevelopmentPublic-Sector Financial ProjectsBusiness Process OptimisationStakeholder ManagementTeam Leadership & TrainingOperational Risk & Fraud Awareness

European & International Projects Expertise

Financial-sector expertise for collaborative European delivery.

Within European and international projects, Aristotelis Livanios contributes expertise in financial-sector digitalisation, innovative financial services, SME access to finance, customer-centric financial solutions, digital transformation, financial inclusion, capacity building and public-private financial initiatives.

His background is particularly relevant to Horizon Europe, Digital Europe, Interreg, EuropeAid and other EU-funded projects requiring expertise in banking, FinTech, digital financial infrastructure, service innovation and financial-sector transformation.

Discuss an EU project

ZEUS Consulting · Connected expertise

How this expert supports ZEUS Consulting services.

These connections reflect the documented subject-matter expertise relevant to ZEUS Consulting’s services, European programmes and project needs.

EU grant writing

Banking and financial-services insight for digital-finance and public-sector proposals.

EU grant writing

EU funding strategy

Banking transformation perspective for financial-sector strategy and public-sector projects.

EU funding strategy

Training & capacity building

Customer experience, service delivery and team-leadership perspective for capability building.

Training & capacity building